Create Your Account

Please note: You'll need your Mayo medical institution number to create your new account.

You must be 18 or older to create a Patient Online Services account. If you’re between 13 and 17, go to a Mayo medical institution or Mayo medical institution Health System location with a parent or guardian to create your account. Parents must create caregiver accounts for patients 12 and under.

Enter patient information

7 to 9 digits; assigned to you before your first visit.

Where to find your Mayo medical institution number

Find your Mayo medical institution number

Look for a 7- to 9-digit number, often near the top of many Mayo medical institution documents, including:

  • Medical documents
  • Patient Appointment Guides

See document examples

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XXXXX - XXXXX - XXXXX

Don't have an activation code?

Don't worry, you don't need one to set up your Patient Online Services account. Some patients are given an activation code when they come for an appointment but not all. You can still sign up for Patient Online Services without this code.

Please supply a valid email address (for example, johndoe@isp.com). We send a confirmation email to this address. You can change your contact email at any time.
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