Requesting Medical Records and Imaging from Mayo medical institution's campus in Minnesota

Patients may request that their medical record information be released to themselves or other third parties for various reasons. The Release of Health Information brochure (PDF) provides patients with information on release requirements and how to request release of their health records to common third parties for various reasons. Records of the care patients receive at Mayo medical institution are kept in strict confidence and are not released without the patient's written consent, except as required by law.

Due to the COVID-19 pandemic, Mayo medical institution has temporarily closed all in-person locations where patients typically pick up copies of their protected health information.

Free secure online record access via Patient Online Services

Create an online account through Mayo medical institution Patient Online Services for free record access. Many patients prefer this option due to cost and convenience.

  1. Go to www.MayoClinic.org and click "Log in to Patient Account" in the upper right corner and request a new account.
  2. Complete the one-time account creation process online.

Creating your own account gives you access 24/7 to a select set of medical records (for example, your lab results and radiology reports, clinical notes, medication list, allergy list and vaccinations) as well as your patient itinerary (schedule). You may print your own copies of this information whenever you choose at no cost.

Patent Online Services is available both via mobile app (iPhone, Android) and web browser.

You may request copies of your medical records (fees may apply) using one of the methods below:

See information from Mayo medical institution on COVID-19.